• JP II Shrine Home
  • Privacy Policy
  • Privacy Policy

    JP2Shrine.org is maintained and sponsored by the Saint John Paul II National Shrine in Washington, D.C. and managed by the Knights of Columbus. We respect the privacy of your information and are committed to protecting it through compliance with our Privacy Policy and Terms of Service. Safeguarding your privacy is extremely important to us because we want to keep your trust as you interact with our website. At the same time, it is important for us to understand how you interact with our website, so that we can understand your needs better. Our understanding of your interactions with our website necessarily includes collecting some information about you.

    We are committed to maintaining the highest level of confidentiality with all of the information we may receive from you, including the information received from you on our website. That is why we have technical, administrative, and physical security measures in place to help protect your personal information from unauthorized access and improper use. For example, any payment transactions are encrypted.

    We also review our security procedures periodically to consider appropriate new technology and updated methods. Unfortunately, the transmission of information via the Internet is never completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

    Information Collection and Use
    We collect information from you when you register on our site, subscribe to promotional and informational mailings, solicit response to inquiries, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or make a donation.

    When providing your information on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other personal information. In this context, personal information is information that identifies you and can be used to contact you directly. We only collect personal information voluntarily given to us by you. You may, however, visit our site anonymously.

    What do we use your information for?
    Any of the information we collect from you may be used in one of the following ways:

    • To personalize your experience (your information helps us to better respond to your individual needs)
    • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
    • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
    • To process transactions
    • To administer a contest, promotion, survey, or other site feature
    • To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
    • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

    Sharing and Usage
    We will never sell or rent your personal information unless required by law. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service). The contracts prohibit them from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them.

    Use of Web Technologies
    As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

    Web Usage Information
    We collect information on your use of our website and the pages and functionality held within. The information we collect in this process includes IP information and allows us to understand how our website is being used and how we might improve our site to enhance your experience and security.

    Use of Cookies
    A cookie is a small piece of information that a website can store on your computer as a text file. The text file is very small and contains a unique identification number that is transferred from a website to the hard drive of a user's computer to aid the site operators to passively track the user's behavior on the website. A cookie will not allow a website to learn any personal information (such as your name and address) that you have not otherwise disclosed.

    Our website uses two types of cookies. A session cookie is a small text file that is sent to your browser when you access our website and is then stored temporarily in memory. Session cookies are used to maximize performance and to aid in securing specific areas of our website. The session cookie is available only during the course of your browser session; information collected is not sent to or stored on your computer's hard drive. Closing your browser or logging off will invalidate the session cookie.

    The second type of cookie used is called a persistent cookie. Persistent cookies are used to help us identify your choice of language for our website. When you return to our website, this cookie is queried, and our website is delivered to your browser in your preferred language. If you select a different language version of our website via the language selector in the upper left hand corner of the website, this cookie is reset to your most recent choice of language.

    We utilize the service, Hotjar, on our website. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular, a device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our website). Hotjar stores this information in a profile that does not identify the individual who is associated with that information. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please visit https://www.hotjar.com/legal/policies/privacy You may opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

    Our sites may provide links to third-party websites, such as those of our business partners and web support vendors for product purchases. While on these sites, other companies may collect information about you. Because the Knights of Columbus does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.

    How do we protect your information?
    We take every precaution to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

    These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

    After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

    Choice/Opt-out Constant Contact, our mass email service partner, provides users the opportunity to opt-in, opt-out or change preferences via a link in the footer of our email messages. These options are made available when you sign-up for our email lists and in email messages delivered from our company.

    Consent By using our site, you consent to our privacy policy.

    Children Under Age 13 We do not knowingly collect personal information from children under 13. Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to our website.

    Notification of Changes We periodically review, and if needed, modify our Privacy Policy. This policy was last modified on February 16, 2016.

    If we decide to change our privacy policy, we will post those changes on the JP2Shrine.org website.

    Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline.

    Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

    Consent By using our site, you consent to our privacy policy.

    Contact Us If there are any questions regarding this privacy policy, you may contact us using the information below:

    Via email

    Via Postal Mail: Knights of Columbus 1 Columbus Plaza New Haven, CT 06510

    Via Phone: (203) 752-4000

    Legal Disclosure